Caithness CWS - Front Page Bulletins - February 2002 - Complaints Procedure Highland Council

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Highland Council - Complaints Procedure Online The Highland Council have introduced a new complaints procedure that can be accessed by filling in a form and sent to them by post or now online. the form is easy to use and it can be sent by anyone online. The form can be found at http://www.highland.gov.uk/cx/policies/complain.htm There is a leaflet that contains the form. The full leaflet is available in PDF format which is only accessible if you have Adobe Acrobat Reader. However this is available free of charge and once installed allows you to read any documents that come in this format. government sites in particular are very fond of using this method.